blogs.bmc.comBMC Blogs – BMC Software

BMC SolutionsMulti-Cloud Management Accelerate Multi-Cloud Adoption Gain Asset Visibility Manage Performance in the Cloud Automate Across Clouds Manage Services Across Clouds AutomationDevOps Automate Application Workflows Automate File Transfers Automate Application Deployment Automate Your Data Center Automate Database Changes Mainframe Enterprise DevOps Modern Developer Experience SecurityCompliance Build a SecOps Strategy Remediate Vulnerabilities Secure Your Mainframe Observability and AIOps Provide Continuous Service Assurance Deliver End-to-End ITOM Optimize Your Mainframe Costs Achieve Peak Database Performance Service Management Excellence 360 o Customer Service Management Transform HR Service Management Deliver Modern, Intelligent ITSM See All Your IT Assets Enable a Digital Workplace AIMachine Learning Lead ServiceOps Transformation Apply Artificial Intelligence to IT (AIOps) Gain Big Data Insights Accelerate With a Self-Managing Mainframe Solutions by Industry Communication Service Providers Financial Services Healthcare Manufacturing Public Sector Retail ProductsFeatured Products BMC Helix SaaS Solutions BMC Helix Service Management BMC Helix ITSM BMC Helix Business Workflows BMC Helix Digital Workplace BMC Helix Virtual Agent BMC Helix Operations Management BMC Helix Platform BMC Helix Discovery BMC Helix Continuous Optimization BMC Helix Control-M Control-M Application Workflow Orchestration Jobs-as-Code (DevOps) Control-M and Managed File Transfer Control-M and Workload Automation Automated Mainframe Intelligence (BMC AMI) BMC AMI Data BMC AMI Ops BMC AMI Security BMC AMI DevX View All BMC Products Partners Partners Locate a Partner Become a BMC Partner Partner Resources Global Partnerships Developers Developer Community BMC Helix Platform Jobs-as-Code with Control-M IntegrationsConnectors BMC Helix Control-M BMC Helix Control-M Mainframe SupportServicesEducationCertification BMC Academy Login (iLearn) Search for Courses Learning Paths IT Certifications ServicesConsulting Success Subscriptions Strategic Services Mainframe Services Deployment Services Managed Services Support Customer Support Offerings Downloads Documentation Support by Product Name Knowledge Base Case and Defect Management Ask the Community Supported Products (A-Z) Support Central About BMCBMC’s Approach to IT Autonomous Digital Enterprise Transcendent Customer Experience Automation Everywhere Enterprise DevOps Data-Driven Business Adaptive Cybersecurity Why Choose BMC ? About BMC Leadership Team Customer Stories Corporate Social Responsibility Voice of the Customer Program BMC Innovation Labs Corporate Contact BMC Careers BMC Community BMC Blogs Newsroom Free TrialsDemos | Get Pricing | Contact BMC Search Search Result View all results Popular Searches Helix Remedy Control-M TrueSight CMDB Client Management Discovery ITIL Track-It! FootPrints Careers BMC Software AIOps BMC Beat Cloud DevOps Innovation ITSM Mainframe Workload Automation More Big Data The Business of IT IT Operations Security Industry Topics BMC Bloggers List BMC Guides Blogs Sitemap The Business of IT Blog Drive Innovation in the Age of AI with Connected Digital Ops 4 min read by Ayman Sayed The BMC Beat DEI • The Business of IT Blog Sustainable Transformation: A New Imperative for IT Leaders 4 minute read In today’s rapidly evolving business landscape, the intersection of environmental... Read more Workload Automation Blog Simplify CSP Data Initiatives with Control-M 4 minute read In today’s hyper-connected digital-first world, having reliable phone, internet, and television... Read more Architectural Approach for Building Generative AI Applications New BMC Helix Release Helps IT Resolve Incidents Using Patented AI View more Top 10 Popular Blog Posts Docker CMD vs. ENTRYPOINT: What’s the Difference and How to Choose Top Paying IT Certifications in 2022 The State of SaaS in 2022: Growth TrendsStatistics SRE vs DevOps: What’s The Difference? CIO vs CTO: What’s the Difference? IT Support Levels Clearly Explained: L1, L2, L3More Python vs Java: What’s The Difference? SaaS vs. PaaS vs. IaaS: What’s the Difference and How to Choose Digital Transformation MetricsKPIs for Measuring Success About BMC Software BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead... Learn more Workload Automation Workload Automation Blog Lessons Learned and Shared for Enabling Enterprise Self-Service... 6 minute read Many of BMC’s day-to-day operations run on our own solutions, which keeps us operating efficiently... Read more Workload Automation Blog Simplify CSP Data Initiatives with Control-M 4 minute read In today’s hyper-connected digital-first world, having reliable phone, internet, and television... Read more IT Automation vs IT Orchestration: Using Both for Maximum Benefit Control-M vs Ansible: How are they Different? What Are Managed File Transfers? MFT Explained Workload Automation (WLA) vs Robotic Process Automation (RPA): What’s The Difference? Workflow Orchestration: An Introduction From Automation to Orchestration: Migrating to a Single Platform Analyst Report: EMA Radar Report for Workload Automation Putting Workflow Orchestration to Work for You Job Scheduling vs Workload Automation: What’s The Difference? Control-M Reviews and User Ratings: The Definitive List View more IT Service Management Service Management Blog Build Your Own Chatbot1 minute read If you’re looking to build an artificial intelligence (AI)-powered chatbot, watch this session from... Read more Service Management Blog Tailoring Insights: Creating Personalized Dashboards for Users... 5 minute read In a managed service provider (MSP)-centric environment, managing the diverse needs of multiple end... Read more Service Desk Support Analyst: Roles and Responsibilities Impact, UrgencyPriority: Understanding the Matrix 6 SLA Best Practices for Service Management Success Service Availability: Calculations and Metrics, Five 9s, and Best Practices What Is Enterprise Service Management? (ITSM for the Rest of Us) Gartner®: Magic QuadrantTM for IT Service Management Tools Incident Management: The Complete Guide Total Economic Impact Reveals 361% ROI for Service Desk and Intelligent Automation Benefits The BMC Support Organization View more Mainframe AIOps Blog AIOps and the Mainframe: A Smart Partnership Built for the... 3 minute read BMC AMI Z Talk · Episode 5: AIOps and the Mainframe – A Smart Partnership Built for the... Read more Innovation • Mainframe Blog Women in Mainframe: The Legacy of Innovation Continues 2 minute read The mainframe has a long history of female trailblazers, with a legacy that continues through to... Read more Mainframe MIPS: An Introduction Java on the Mainframe: z/OS vs Linux COBOL Trends Modern Mainframe Management: Changing Processes with a New Workforce How To Provide Value and Delight in Mainframe Development with the Kano Model Scrum Values: How Does Jira Fit Into Agile? From Zero to Hero: Making Zero Trust Happen Access 2023 Mainframe Survey Results Free: Reference Guides for DB2 12DB2 11 for z/OS Top 4 Questions When Breaking Free from Broadcom/CA View more AIOps AIOps Blog Award-Winning Excellence: BMC Helix AIOps Named Cross... 3 minute read BMC Helix AIOps and observability has been recognized as Cross Infrastructure Analytics Solution... Read more AIOps Blog A Roadmap To AIOps 16 minute read In my conversations with customers about AIOps, I frequently hear concerns about maturity... Read more Interpretability vs Explainability: The Black Box of Machine...